Frequently Asked Questions

Everything you need to know about Posh Wash Didcot,

our services and the Posh Wash Club.

If you can't find the answer you're looking for, call us on 01235 420135 or email [email protected] - we're always happy to help.

About Posh Wash

Who are Posh Wash Didcot?

Posh Wash Didcot Ltd is a professional exterior cleaning company serving Didcot, Abingdon, Wantage and the wider Vale of White Horse. Founded by Simon and Sandra King, we provide window cleaning, gutter clearing, bin cleaning, solar panel cleaning, driveway cleaning, soft washing, car and caravan cleaning, fascia and soffit cleaning, and commercial exterior cleaning. We're a registered limited company (No. 17316733), BWCA certified, HSE compliant and fully insured.

What areas do you cover?

We cover Didcot, Abingdon, Wantage, Harwell, Milton, Long Wittenham, Culham, Sutton Courtenay, Steventon and the surrounding Vale of White Horse area. We also serve commercial clients at Milton Park and Harwell Campus. If you're unsure whether we cover your postcode, call 01235 420135 or email [email protected].

Are you insured and certified?

Yes. We carry full public liability insurance. We're BWCA WFP2 and SW5 certified, HSE compliant and registered as an authorised waste carrier with the UK Environment Agency. All our team members are trained and fully equipped. We're a proper, accountable limited company - not a sole trader.

How do I contact you?

Phone: 01235 420135. Email: [email protected]. Social: @PoshWashDidcot on all platforms. You can also book directly online - visit the relevant service page to get started.

Payments & Scheduling

Do you accept cash?

No - we're completely cashless. All payments are taken via GoCardless Direct Debit automatically after each service. You set up your Direct Debit once when you sign up, and that's it - payments go out automatically and you'll receive a receipt by email. We don't accept cash, BACS transfers or cheques.

What is GoCardless and is it safe?

GoCardless is a UK Direct Debit provider authorised and regulated by the Financial Conduct Authority. It's used by thousands of UK businesses. Your bank details are held securely by GoCardless - not by us - and you're fully protected by the Direct Debit Guarantee. If a payment is ever taken incorrectly, your bank will provide an immediate refund. It's the safest, most convenient way to pay - and the most hassle-free for you.

Will I know when you're coming?

Always. We send a text message to every customer the day before each visit. You'll know exactly when we're coming - no guessing, no last-minute surprises. For Club members on a fixed schedule, your visit repeats automatically every cycle without you having to rebook or remind us. We show up when we say we will.

Do I need to be home?

For almost all exterior cleaning services - windows, gutters, bins, solar panels, fascias, car exterior washes - you don't need to be home. We access the outside of your property safely and leave it looking great without disturbing you. You'll get a text when we're done. If your vehicle is not at home, prior arrangements must be made.

The Posh Wash Club

What is the Posh Wash Club?

The Posh Wash Club is a monthly subscription for regular exterior cleaning. You choose a tier - Standard, Full or Premium - and we handle your scheduled services automatically. Windows are cleaned every 6 weeks, bins monthly, gutters or solar panels twice a year, and depending on your tier, your car exterior and/or annual driveway clean too. One payment. Everything managed. Nothing to remember.

What's included in each Club tier?

Club Standard: 6-weekly window clean + monthly bin clean + 2× yearly gutter clearing. Club Full: everything in Standard + regular car exterior wash. Club Premium: everything in Full + annual driveway and patio clean. Solar panel cleaning can be added to any tier. Pricing varies by property size — see the Posh Wash Club page for current rates.

Will I know whenCan I cancel the Posh Wash Club?you're coming?

Yes, with 30 days' notice. There's no long-term contract. We want you to stay because the service is great - not because you're tied in. If anything isn't working for you, let us know and we'll do everything we can to put it right.

I'm in a new-build property with solar panels. Is the Club right for me?

Absolutely - and we've designed the Club with exactly this in mind. If you're in Valley Park, Great Western Park, Nobel Park or another new-build area where solar panels are fitted as standard, solar cleaning is likely your priority rather than gutter clearing. You can add solar panel cleaning to any Club tier. We'll help you build the right combination for your property when you sign up.

Services & Methods

What is pure water window cleaning?

We use a Reverse Osmosis / De-Ionisation (RO/DI) system to purify tap water down to zero TDS (total dissolved solids). That means no minerals, no chemicals and no detergent in the water we use on your windows. Pure water agitates the dirt off the glass and frames using a soft brush head, then rinses away completely, leaving a genuinely streak-free, spot-free finish. It also takes longer for windows to re-soil because there's no detergent residue left behind.

How do you clean gutters?

We use a sky vacuum and camera system that operates from the ground - no ladders, no scaffolding, no roof access needed. A powerful vacuum extracts all debris (leaves, moss, silt, blockages) and we capture video footage before and after so you can see exactly what was in there and confirm it's been cleared. We don't just push blockages through - we extract and remove debris completely.

Do you use chemicals on solar panels?

No. We use the same RO/DI purified water system we use for windows. Chemical-free cleaning is the recommended method for solar panels because it's gentle on the panel surface, leaves no residue that would affect light transmission, and is safe for all panel types and warranties. A soft brush designed for solar glass lifts debris without scratching.

What is soft washing?

Soft washing uses low pressure combined with specialist biodegradable cleaning solutions to remove algae, moss, lichen and biological growth from exterior surfaces like render, roof tiles, walls and fencing. Unlike high-pressure washing, it's safe for delicate surfaces and treats the problem at the source rather than just blasting the surface. Results typically last 2-4 years with a biocide treatment applied after.

We aim to respond to all texts within 30 minutes during working hours.

Email us at:

We aim to respond to all emails within 4 hours during working hours.

Message us on WhatsApp for a quick response - often the fastest way to get a quote.

9am-5pm, Monday to Friday

Our working hours are listed above, however you can book any one of our service online, 24/7 365 via the online booking form. Alternatively we will respnd to your enquiry as soon as possible.

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Posh Wash Didcot - Premium Exterior Cleaning
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Posh Wash Didcot Ltd - Premium exterior cleaning.

Posh Wash gives busy South Oxfordshire homeowners a spotlessly maintained home exterior - windows, gutters, bins, cars and more - handled automatically every month, so you never have to think about it again.

BWCA Certified

WFP2/SW5

HSE Compliant

Health & Safety Executive

UKEA License

Registered Waste Carrier

© Posh Wash Didcot 2026 All Rights Reserved. Posh Wash Didcot Ltd is a company registered in England & Wales with company number: 17316733. Boston House Grove Business Park, Downsview Road, Wantage Oxfordshire OX12 9FF | T&Cs Apply. E&OE | #1 Exterior Cleaning Company in South Oxfordshire.